TS + Citrix Troubleshooting

Server configuration

Server-wide settings can be configured in several ways:

• with the Terminal Services Configuration tool on the server.
  If settings in tscc.msc are greyed out and you can't change them, it means that these settings are configured and enforced through a Group Policy.
• with Group Policy Objects (GPOs)
  This is the recommended method. Gives you centralized control and ensures that identical settings are configured on multiple servers.
• with the Terminal Services WMI provider.
  Be sure to read the TS Remote Configuration Primer Part 1 and Part II

Server-wide settings

Server 2008 specific

• Terminal Services Web Access
• Terminal Services RemoteApp™ Session Termination Logic
• Display data prioritization
• 947708 - A user's icon and name are not displayed on the logon screen in Windows Server 2008 after you add the Terminal Server server role
• How to enable Single Sign-On for my Terminal Server connections
• 953460 - The Terminal Services Configuration tool crashes when you use keyboard shortcuts to open the Properties dialog box on a Windows Server 2008-based computer

General settings

• Terminal Services Tools and Settings
• Configure Terminal Services Connections
• 243215 - Examining the Terminal Server Key in HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control
• 272464 - How Windows Terminal Server Uses Temporary Folders
• 186566 - Connection Configuration in Terminal Server
• 885187 - Remote Desktop Protocol settings in Windows Server 2003 and in Windows XP
• RDP Registry Settings

• 302883 - "Restrict Each User to One Session" Setting in Tscc.msc Does Not Work
• 260711 - How to Configure Automatic Logon to a Terminal Server
• 324807 - How To Use Group Policy to Configure Automatic Logon in Windows Server 2003 Terminal Services
• 290706 - Cannot Automatically Log on Remotely to Terminal Server with Long User Name or Password
• 195461 - How to Set Up a Logon Script Only for Terminal Server Users
• 924034 - How to prevent a computer from running a user logon script in Windows Server 2003
• 231289 - Using Group Policy Objects to hide specified drives

• 932039 - Two taskbars are displayed, or the Language bar is displayed two or more times on the taskbar, on a computer that is running Windows Server 2003 or Windows XP
• 257592 - Changes in File Types and File Association Features in Windows 2000 and Windows Server 2003
• 924852 - How the "Regional and Language Options" settings in Windows Server 2003 are applied
• 932659 - How to use the new language locales in Windows Server 2003 Service Pack 2 (SP2)
• Configuring Terminal Server for Differing Time Zones (2003)
• 924607 - The GetThreadLocale function returns an incorrect user locale for remote users of a terminal server that is running Windows 2000 Server
• 302090 - Cannot View Program with a Remote Desktop or Terminal Services Connection
• 946633 - The "Font smoothing" feature has no effect in Windows Server 2003 terminal sessions post-SP2 hotfix which enables ClearType
• 237551 - Advanced Power Management Features Are Disabled with Terminal Services
• Change the Logon Screen Wallpaper
• 270857 - How to Use a Modem with Terminal Services
• 928046 - A custom wave driver is unloaded when a remote client computer connects to a Windows Server 2003-based computer that is running a TAPI program

Citrix specific settings

• How to Configure the Citrix Program Neighborhood Agent - by Patrick Rouse
• CTX107102 - ICA Program Neighborhood Client, ini file reference
• CTX106625 - Updated Requirements for PDA Synchronization Support in Citrix Presentation Server 4.0 Advanced Edition
• CTX107574 - How to Confirm that UseClientIP Registry Works in a Session
• How to Configure Font Smoothing on Presentation Server and XenApp - by Helge Klein