Remote Desktop Services troubleshooting

Windows Network Load Balancing

• Checklist: Enabling and configuring Network Load Balancing
• 294926 - Considerations of Terminal Services on a Server Cluster
• 243523 - Using Terminal Server with Windows Load Balancing Service
• Step-by-Step Guide Configuring Network Load Balancing with Terminal Services in Windows Server 2008
• NLB FAQ for Windows 2000 and Windows Server 2003



• 280805 - Terminal Services Client Cannot Connect to NLB Cluster TCP/IP Address
• 960916 - Network Load Balancing (NLB) clients cannot connect to the Windows Server 2008 NLB cluster by using the virtual IP address when NLB is running in multicast mode

Windows 2012 - Connection Broker Load Balancing

• RD Connection Broker High Availability in Windows Server 2012
• Configure Remote Desktop Connection Broker in Windows Server 2012 with SQL Server 2012 High Availability

Windows 2008 - Session Broker Load Balancing

• Terminal Server Session Broker Overview
• Session Broker Load Balancing
• TS Session Broker Load Balancing Step-by-Step Guide
• Instantaneous Session Broker redirection leveraging CredSSP
• Introducing Terminal Services Server Drain Mode
• TS Session Broker Extensibility Part 1 and Part 2



• 977541 - You are not redirected to the previously-disconnected terminal server session through the TS Session Broker service in a Windows Server 2008-based farm in TS Session Broker
• 955365 - The Windows Server 2008 Terminal Services Session Broker service incorrectly balances the load among terminal servers after it runs for a while
• 977541 - You are not redirected to the previously-disconnected terminal server session through the TS Session Broker service in a Windows Server 2008-based farm in TS Session Broker

Windows 2008 R2 specific

• Remote Desktop Connection Broker Part One and Part Two
• Remote Desktop Connection Broker Scalability Testing Results

Windows 2003 - Session Directory

• 301926 - Overview of the Session Directory Technology in Terminal Services
• Configure Session Directory settings
• Session Directory and Load Balancing Using Terminal Server White Paper - 2003
• 840695 - How to provide high availability for the Terminal Services Session Directory server in Windows Server 2003
• 908479 - The Session Directory service does not work on a Windows Server 2003-based session directory server

Citrix Load Management

• CTX357152 - Citrix Application Load Levels Defined: 10000, 10000!, 10001, 10002, 9999
• CTX103653 - Explaining Load Management and Load Bias
• CTX115686 - XenApp Servers Return a Full Load when Advanced or Custom Load Evaluators are Assigned
• Citrix Presentation Server Load Management - by Duane Bradley
• Understanding the new logon throttling load evaluator options in Citrix Presentation Server 4.5 - by Brian Madden

Other 3rd party Load Balancing products

• 2X LoadBalancer
• THINWORX
• Clusteresis RDP Load Balancer - freeware
• Provision Networks Management FrameWork
• F5 BigIP

Scaling

• Windows Server 2003 Terminal Server Capacity and Scaling White Paper
• Terminal Services Scaling and Performance on x64-Based Versions of Windows Server 2003
• CTX091649 - Citrix Server Test Kit Explained
• TLoad - a Citrix load testing application, by thinGenius
• LoadGen - free load testing tool for simulating loads of up to 150 users per server, by DeNamiK